Privacy Policy
Last updated: July 25, 2026
Who we are
This website is operated by Custom Kiln Drying LLC (“we,” “us,” or “our”), located at E10885 Eulrich Rd., Clintonville, WI 54929. You can contact us at Bob@customkilndrying.com or 920-450-4111.
This website is built and managed by Reimann Labs LLC.
What this policy covers
This Privacy Policy explains how information is handled when you visit https://customkilndrying.com and when you contact us through the methods available on this site.
Tracking and analytics
We do not use advertising trackers, analytics pixels, or third-party marketing cookies on this website. There is currently no Google Analytics, Meta Pixel, or similar tracking tool installed.
Like most websites, our hosting provider may automatically collect standard technical server logs (such as IP address, browser type, pages requested, and timestamps) for security, reliability, and troubleshooting. Those logs are handled by the hosting environment and are not used by us for advertising.
Cookies
This site does not set cookies for advertising or analytics. Your browser may store normal temporary data needed to load pages and fonts. You can control cookies and site data through your browser settings.
Information you choose to send us
If you email us, call us, or use the contact form on this website, you may provide information such as your name, email address, phone number, and project details. That information is used only to respond to your inquiry and coordinate kiln drying services.
The contact form opens a message in your own email application addressed to us. We do not store contact-form submissions in a website database.
How we use contact information
We use information you send us to:
- Respond to questions about kiln drying services
- Discuss species, sizing, quantity, timing, and project fit
- Coordinate drop-off, pickup, and related service details
We do not sell your personal information.
Third-party services used to run the site
This website may load content from trusted service providers needed for basic operation, such as:
- Font providers used to display website fonts
- Image hosting used to display facility and brand images
- Website hosting and related infrastructure
Those providers process technical requests required to deliver the site. They are not used by us as advertising trackers on this website.
Links to other websites
This site may link to external sites (for example, map directions or the site builder’s website). Those sites have their own privacy practices, and we are not responsible for their content or policies.
Data retention
Email and phone communications you send us may be retained as needed to provide service and keep ordinary business records. Hosting logs are retained according to the hosting provider’s practices.
Children’s privacy
This website is intended for business and adult customers seeking kiln drying services. It is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest revision. Continued use of the site after changes means you acknowledge the updated policy.
Contact
For privacy questions about Custom Kiln Drying’s business or services, contact Bob Engels at Bob@customkilndrying.com or 920-450-4111.
For website privacy or security matters, contact Reimann Labs LLC (the company that builds and manages this site) at security@reimannlabs.com, or contact Ethan Reimann at Reimann Labs by phone at 715-727-4740.